We have created this statement to demonstrate our firm commitment to your privacy. We do not collect personally identifying information about you when you visit our site unless you choose to provide such information to us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our website.
What personal data do we collect and why?
We collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or princeton.edu if you are connecting from Princeton University’s domain), the date and time you access our site, and the Internet address of the website from which you linked to our site. We use the information we collect to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.
Forms
When visitors fill out forms on the site, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.
Most form submissions are also shared with one or more Compass Housing Alliance staff via emails containing the collected data. This is for the purpose of responding to your request, question, etc.
Some forms on this site are directly hosted by Compass Housing Alliance’s website hosting company while others are built on and embedded from 3rd-party services including BlackBaud. See “Embedded content from other websites” for further information about these forms.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This website uses Google Analytics to collect anonymized visitor data in order to help Compass Housing Alliance understand the source of website traffic and information viewed.
How we protect your data?
We use a variety of safeguards to protect the security of your credit card transactions and personal information. Compass Housing Alliance’s online and offline donation processing systems comply with PCI Security Standards, a set of comprehensive requirements for enhancing payment account data security. Our online donation processor hosts our secure giving pages on PCI Compliant servers and uses high-grade encryption and the industry-standard https security protocol to ensure secure transactions. This secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. In addition, all transaction data and contact information is protected with industry standard computer/network security, following the recommendations of our outside auditors and is protected from outside access with Meraki Firewalls.
How do we use and retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you complete the Profile update form and share your personally identifying information, this information will be used only to provide you with more targeted content. We may use your contact information to send further information about our organization or to contact you when necessary. You may always opt-out of receiving future mailings; see the “Opt Out” section below.
We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.
If you sign up for one of our email lists, we will only send you the kinds of information you have requested. We won’t share your name or email address with any outside parties.
How do you opt-out or change your contact information?
Our site provides users the opportunity to opt out of receiving electronic communications from us through the email preferences online form. You may also update your contact information previously provided to us through our online registration form. You cannot remove yourself from our database, but you can prevent unwanted electronic communication.
What rights do you have over your data?
If you have left comments or filled out certain forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data?
Visitor comments and form submissions may be checked through an automated spam detection service.
Backups of the website may be stored on 3rd-party servers, solely for the purpose of restoring the site following data loss.
A note on email communication
You may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer you questions. We may also use your email to contact you in the future about our programs that may be of interest.
If you sign up for one of our email lists, we will only send you the types of information you have requested. We won’t share your name or email address with any outside parties.
If you would like to opt out of receiving electronic communications from us, please email info@compasshousingalliance.org.